About the Platform

FAQs

How long is the Free Trial

The free trial lasts one month from signup

Do I own my data?

Yes, you do. We understand that you have your client data and your data on DataView Wealth. This is your data, not ours.

Is my data safe?

Yes. We believe in Security first. All data is housed in Microsoft Azure and is encrypted at rest and during transport. You can read more about it on the Microsoft website about database encryption and storage encryption. Next, the data is in the Western Europe Azure datacenter, which is governed by GDPR, probably the strictest of all privacy laws. Next, there are Azure firewalls protecting access. Next, there is the ubiquitous Open Id Connect protocol that is used by Google and Facebook. Next, there is strict RBAC protection at the DataView Wealth level and then on top of that our compliance engine will not let users change key fields without at least 4 eyes and all changes have an audit trail.

What is the lock-in period?

There is no lock-in period. Licenses are purchased on a monthly basis in advance. When you cancel, the next month and thereafter simply won’t be charged.

Can I migrate my existing CRM data into DataView Wealth?

Yes, you can. We have a combination of upload templates, where you can migrate, at your pace, into DataView Wealth. This is the most cost-effective method. Alternatively, we offer a migration service from your existing system into DataView Wealth. Please contact us to find out more.

What about my clients’ financial data?

We automatically connect with a lot of Service Providers (see some examples here). We also have an upload template should you wish to do this yourself. Both ways will consolidate and validate the financial data and provide both out-of-the-box as well as customizable reports, statement templates, and client packs.

Competitive

Pricing

We have a dynamic pricing model that depends on your users and usage.

The partner user

All clients are assigned to a partner user. The partner user is housed in an office under a region. For wealth management purposes this is often an advisor or fiduciary. Regarding brokers/AM we advise one partner user per region and office.

A single partner user allows for the creation of 300 clients.

The standard user

A standard user can be used to work in one of the many platform roles. Most commonly they are part of the client services team or have a support role. Standard users are there to help manage clients and users.

A single standard license allows for the creation of 200 additional clients.

The end-user

An end user is a client user that can access the platform. Sometimes you want to give a user access to view their reports or handle a self-service request (think compliance). In this case on the client’s detail page, you can send them an invite to join the platform.

A single end-user (user attached to a client) is charged on an MAU (monthly active users) basis.

The starter pack

When you signup the starter pack contains 1 partner user and 1 standard user allowing for the creation of 500 clients.
Client top-ups for an additional 200 clients are at the standard user rate (will add a standard user license)

Integrations

Integrations with external vendors will use the digital wallet.
Integration prices will be displayed on the portal and deducted from your wallet depending on your usage.

Service Provider (SP) Adaptors

SP Adaptors automatically source, transform and validate all of your clients financial data daily from a myriad of sources into a single format. For Wealth Management Firms these are charged per Advisor per SP Adaptor per month with a base fee which is waived when there are more that 10 users. For Asset management firms these are charged per SP Adaptor per month (at a higher rate) with a base fee which is waived when there are more that 10 users

USD

$125 pm
Starter Pack - 2 Users
  • FIRST ADVISOR – 100

  • FIRST NON-ADVISOR – 25

  • FURTHER ADVISORS – 75

  • FURTHER NON-ADVISORS – 50

  • MAU: FIRST 50 CLIENT LOGINS -50

  • MAU: FURTHER 50 CLIENT LOGINS – 25

  • 5 SP ADAPTORS (PER SPA PER ADVISOR) – 5*

GBP

£100 pm
Starter Pack - 2 Users
  • FIRST ADVISOR – 80

  • FIRST NON-ADVISOR – 20

  • FURTHER ADVISORS – 60

  • FURTHER NON-ADVISORS – 40

  • MAU: FIRST 50 CLIENT LOGINS -40

  • MAU: FURTHER 50 CLIENT LOGINS – 20

  • 5 SP ADAPTORS (PER SPA PER ADVISOR) – 4*

ZAR

R2,250 pm
Starter Pack - 2 Users
  • FIRST ADVISOR – 1,800

  • FIRST NON-ADVISOR – 450

  • FURTHER ADVISORS -1,350

  • FURTHER NON-ADVISORS – 900

  • MAU: FIRST 50 CLIENT LOGINS -900

  • MAU: FURTHER 50 CLIENT LOGINS – 450

  • 5 SP ADAPTORS (PER SPA PER ADVISOR) – 90*