Who we are

Our website address is: https://www.dataviewwealth.com.

1. Introduction

Welcome to DataView Wealth (“we,” “our,” “us”). We provide software as a service (SaaS) solutions that our clients (“Clients”) use to offer white-label services to their customers (“End Users”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our services provided through our website and SaaS platform.

2. Information We Collect

We may collect and process the following data:

a. Personal Data from Clients

  • Contact Information: Name, email address, phone number, and other contact details.
  • Business Information: Company name, job title, and industry.

b. Personal Data from End Users

  • Client-Collected Data: Data that our Clients collect from their End Users through our platform, which may include names, contact details, usage data, and other personal information.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform used by End Users.

c. Usage Data

  • Platform Usage: Information about how Clients and End Users interact with our SaaS platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To operate and maintain our SaaS platform, deliver services to Clients, and enhance the user experience.
  • To Support Clients: To assist Clients in managing their accounts, resolving issues, and providing customer support.
  • To Ensure Security: To protect against fraud, unauthorized access, and breaches.
  • To Comply with Legal Obligations: To fulfill our legal obligations and respond to legal processes or regulatory requests.

4. How We Share Your Information

We do not sell personal information. We may share information as follows:

  • With Clients: Data that our Clients collect about their End Users is accessible to them through our platform.
  • With Service Providers: Third-party service providers that perform services on our behalf, such as hosting, data analysis, and customer support.
  • For Legal Reasons: If required by law, regulation, or legal process, or to protect the rights, property, or safety of [Your Company Name], our Clients, or others.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are determined based on the type of data and the purposes for which it is processed.

7. Clients’ Responsibilities

Clients are responsible for ensuring that their use of our platform complies with applicable data protection laws and that they provide appropriate notices and obtain necessary consents from End Users.

8. End Users’ Rights

End Users may have rights under applicable data protection laws, including the right to access, correct, or delete their personal data. End Users should contact the Client directly with any requests regarding their personal data. We will assist Clients in fulfilling these requests as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify Clients of any material changes by posting the new Privacy Policy on our website and updating the effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sequential IT (Pty) Ltd
privacy@sequentialit.com
+27 21 201 2381